Good work starts with good information. We dive into every engagement with an open mind and open ears, collecting and absorbing all knowledge we can—from qualitative interviews and data dumps to in-depth audits and far-flung inspiration—to understand your work, why you do it, and what (and whom) you’re reaching for.
Phase 1
Immersion
Listen
Good work starts with good information. We dive into every engagement with an open mind and open ears, collecting and absorbing all knowledge we can—from qualitative interviews and data dumps to in-depth audits and far-flung inspiration—to understand your work, why you do it, and what (and whom) you’re reaching for.
Phase 2
Brand Strategy
Distill
We work to uncover the essence of your organization—distilling your core purpose and ambition; charting the qualities and commitments that characterize your people and approach; and considering your communication style. The resulting roadmap serves as both the logical framework your brand functions within, and the spirit that gives it emotional resonance.
Phase 3
Brand Identity
Define
Armed with your how and why, we dig into your form and feel. We put pencil to paper to pixel to develop your verbal and visual identity, which work in tandem to focus your promise and project your purpose. This is where the nuts and bolts of strategy (vision, values, voice, architecture) find their shape and soul specifically (naming, language, style, logo, color, typography, imagery).
Phase 4
Integrated Communications
Build
Once your verbal and visual identity have been articulated, what we make next is entirely dependent on you and your needs. No matter the medium—website or wayfinding, billboard or brochure—our goal is to create a cohesive system that unites your people around the brand they’ve inspired, then arms them with the tools to keep a good thing growing.
Phase 5
Support & Maintenance
Sustain
Brands are never really “done”—just planted with care and cultivated over time. Whatever your next looks like, we’ll work with you to define new projects as needed, and equip you with reference for how to maintain success for your brand. We care very much about our clients and their businesses, and when we can remain a resource, we will.